Returns Policy
At Perfect Day Creations, we want you to be completely happy with your purchase. If for any reason you are not satisfied with your order, we offer a 30-day return policy for unwanted purchases, provided the following conditions are met:
- The item is not personalised.
- The item is returned in a sellable condition (unused, undamaged, and in its original packaging).
If your item arrives damaged, please contact us within 7 days with photos of the damage before returning the item. We will guide you through the returns process.
Please note:
- Postage costs are non-refundable, and the customer is responsible for return postage unless the item is damaged or faulty.
- We recommend using a tracked postal service to ensure your return reaches us safely.
To arrange a return, please contact us via email or through our website’s customer support.